MATHEMATICS GUIDE
I am using this app from the 1st date of my investment. It was really user friendly. But one notable issue is during the password change process; it doesn't provide clear error messages, leaving unsure about what's the wrong. This lead to frustration as after repeatedly attempt to change their password without understanding the root cause of the issue. Please look into the matter and solve the problem to let me use it as earlier. Thanks.
Protean eGov Technologies Ltd.
March 19, 2024
Dear Subscriber, we deeply regret any inconvenience caused. A technical glitch may have led to the issue, which we believe is now resolved. Kindly retry accessing the NPS Mobile App. For further queries or concerns, feel free to contact us at our toll free number 1800 2100 080; we're here to assist.
- Team Protean
Srinivasa SA
It's a good app for managing the NPS account. It allows to see balance, pay to NPS and see previous payments. Also shows the correct balance and XIRR. It could do better in password management. Sometimes it starts failing with 'invalid password' error message. Sometime it doesn't allow to login, saying 'you are already logged in', which is funny though!
18 people found this review helpful
Ginder Sran
- Flag inappropriate
- Show review history
This is one of the most useless apps available on play store. Every time I try to login, it says your password is expired and when I choose to reset my password, it take hours to process. And even after login, there is no option to withdraw my money. In order to do that, you have to co through all the process physically. I have one question for the developer, if you cannot maintain such a basic app why bother making it? Just keep your work to offline only.
406 people found this review helpful
Protean eGov Technologies Ltd.
December 14, 2023
Dear Subscriber, we deeply regret any inconvenience caused. A technical glitch may have led to the issue, which we believe is now resolved. Kindly retry accessing the NPS Mobile App. For further queries or concerns, feel free to contact us at our toll free number 1800 2100 080; we're here to assist.
- Team Protean