A Google user
Fairly smooth to use to score games but it can be extremely clunky when trying to back out an action entered in error. Would be a big improvement the app was able to (a) identify and remember a list of teams for the filter in the match centre and (b) choose to have the match filter default to today's date. The most common operation in match centre is to be watching for a very small selection of games - pleade make this opetation a lot easier.
80 people found this review helpful
cricHQ New Zealand Ltd
June 21, 2020
Hi, David, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! Cheers, cricHQ Support.
Nitin Bindal
Generally works well, but for the last 6 match weeks has not allowed starting of any game past selection of teams on Android. After selection of the toss, it does not allow further progress to begin the match when we go to select facing/non facing/ bowler and keeper. Fix the problem, the app has worked amazingly for way too many years to mess up now.
14 people found this review helpful
cricHQ New Zealand Ltd
July 12, 2021
Hi Nitin,
This issue has since been fixed if you could please update to the latest version of the app. If you have any issues or feedback, please write to us at https://support.crichq.com/hc/en-us/requests/new and we will be happy to help. Kind regards, Hamish
Alasdair Maclennan
On my Android device (Samsung Galaxy S10) I can't get past the match set up page. When I choose facing batsman for example, or WK, or opening bowler it doesn't add the players I choose but other random players. Really frustrating to use. Very poor customer service as well because I've lodged 2 support cards on this & didn't even get a reply. I'm over this useless app.
43 people found this review helpful
cricHQ New Zealand Ltd
July 12, 2021
Hi Alasdair, apologies to hear your frustrations with our app. It looks like our support team has handled your ticket, as this is a known issue and the team have fixed it. If you are still experiencing issues, please contact us at https://support.crichq.com/hc/en-us/requests/new and we will be happy to help you. Kind regards, Hamish