Adam Solomons
This app is broken, have not been able to successfully put through an order on this app in over a year. I am able to select ticket amount and seats, then once you select your payment method and click confirm order, you just get taken to an eternal load screen limbo where your order does not process. Then, you have to proceed to the website and wait 10 minutes for the seats you chose to free up. This is very inconvenient when trying to book, especially for popular premieres. Fix this, please.
8 people found this review helpful
A Google user
What an awful app. It's not easy to navigate, doesn't work well, and is difficult to finalise payment. Our food order wasn't logged, so we couldn't request that it be fulfilled via the app as instructed, then when we arrived the staff couldn't find the order either. Once we'd sorted out the snacks, the staff couldn't scan the barcode on two different devices. This made everything more difficult, not easier. Staff confirmed that the app has been problematic and were very helpful.
70 people found this review helpful
Philip Crawford
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The app gives good information about the movies showing at the local Hoyts cinema. Disappointed that when I attempted to share the details of a movie to my wife via Messenger, it was only trying to share the location of the cinema. And it's also disappointing when we arrive at 9:30 for a 10 AM movie and can't get in! This is the venue, not the app.
5 people found this review helpful