A Google user
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App needs a lot of work. It takes forever to load if at all. After it final did I purchased tickets to a movie and they showed in the app. When I got to the theater and clicked on the app it again took forever to load and the tickets were not there. I selected the purchased item from the menu and there was nothing shown as being purchased. I had to go to the customer service desk to have them look my purchase up and get tickets. Getting charged a extra fee for "convenience" is a rip off.
19 people found this review helpful
Dan
The app is convenient, but some of the features don't work very well. The credit card originally saved to the account expired, and I can't delete it, or save another card to it. Also, the food ordering function is spotty, and doesn't work at all at some of the older locations. If they fixed some of those features, it'd be a 4 or 5, out of 5. Also, when you order tickets on the app, it's charges a $6 fee... Which is a lot for an app "convenience fee."
6 people found this review helpful
A Google user
Used to be great. Fast and easy to purchase tix in advance. Now it takes forever to load and doesn't seem to track my purchases. It even told me there was an error last time and couldn't complete my purchase, only to discover the next day they DID charge me (for a movie we didn't see because it said the tickets couldn't be processed). I hope they fix the app and get it back to where it used to be.
7 people found this review helpful