4.2
980 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Alabama Blue allows Blue Cross and Blue Shield of Alabama members to access their health plan information on the go.

Register or log in to:
• Check your claims and benefits
• View or email your ID card
• Track your deductible and out-of-pocket spend
• Find a doctor in your network
• Communicate securely with Customer Service

Use your myBlueCross username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access.

There is no charge from Blue Cross and Blue Shield of Alabama to download, but rates from your wireless provider may apply. This information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.

Please visit AlabamaBlue.com for more information.
Updated on
Feb 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
945 reviews
Oksana Vitalia
August 8, 2021
Uninstalling. Waste of data and time. Almost never had problems a couple of years ago. Basic but was ok. Now - would not load home page, shows different deductible than their own full web site. But keeps pushing the teledoc, health quiz, Covid updates. Those pages always open and load just fine. I'd like to see first my claims, never mind to find out why my deductible was changed without any notification. Hey, we are used to that, but a courtesy email, letter or a pigeon messenger would be nice!
25 people found this review helpful
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UTIC Insurance Company
October 29, 2021
We are sorry you are experiencing issues with our app! We would like to get some more information from you in regards to what you are experiencing and pass along to our team to fix the issue. Please call the number on the back of your card and our Customer Service Representative will gather the information needed.
Jeff Bullock
October 29, 2021
App is useless. Won't log in even tho certain correct info because can log into website just fine. Used the app a few years ago all the time but has been a continually problem since then. I'm just uninstalling and making a shortcut to the webpage. Update after response. Reinstalled to see if working and same result. Still won't allow to log in. Website still works fine. App is still useless.
22 people found this review helpful
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UTIC Insurance Company
October 29, 2021
Jeff, we would like to get some more information from you in regards to what you are experiencing and pass along to our team to fix the issue as soon as possible! Please call the number on the back of your card and our Customer Service Representative will gather the information needed.
Donna Craig
February 17, 2024
Not sure just yet, but what I'm finding is that the app is not user friendly or not the most friendly. It's somewhat difficult to find what you need. I don't want to be too critical, as this was my first day on. But it seems there were issues of page not found and searching and searching to find what I needed. I am giving 5 stars, due to it being my first day on the app.
3 people found this review helpful
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What's new

Thank you for using Alabama Blue! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
- New design to better understand dental rollover amounts (for members with dental rollover benefits)