A Google user
The app does not work. It took several tries to download it, and the only thing that seems to work is the aerial map with no data. None of the other tabs work. I have tried to get things to load with wifi and with data, but it does not seem to matter.
1 person found this review helpful
Groundtruth Ltd
November 6, 2019
Hi Jessica, sorry you had problems. We have updated the App recently to fix this issue so please try again.
A Google user
Most of the tabs in the app don't seem to work. Phone shows me when it's downloading and nothing is downloading. can't see plants, wildlife, points of interest, history, marine life, walks, get involved or donate. Map works, weather works. Sitting here with fast wifi connection, also tried 4g. Huawei p30 pro phone.
5 people found this review helpful
Groundtruth Ltd
November 6, 2019
Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.
A Google user
App doesn't work. It continually says "Loading Content, Please Wait", and I never got past that screen even after restarting multiple times. Would've been nice to have. The park is beautiful. Using a Google Pixel 2.
2 people found this review helpful
Groundtruth Ltd
August 7, 2019
Hi Derek, we are aware some people have had a problem if they don't open the app before they go into the park, giving the info time to sync. We have done a "fix" which should help this. Please give the App another chance as it really is great.