LUX MED Patient Portal

2.6
13.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The new version of the application - Your treatment at LUX MED available on the timeline!

In this version of the application, you have access to the new Timeline module, which you can see immediately after logging into the application. The remaining application modules are visible without any visual and functional changes.

New for you:

• Modern, attractive layout
• Access to all types of medical events in one place - Visits, Tests (laboratory and diagnostic), Orders for drugs, Consultations online and Telephone consultations visible in all possible statuses
• Visibility on Timeline of services canceled by LUX MED and services not canceled by the Patient
• Intuitive navigation through plans and complete treatment history on a timeline
• Filtering the history of medical events by type (Visits, Tests, Prescriptions, Telemedicine) and date
• Actions on events directly on the timeline and in details – you can confirm the service; change and cancel of the date; cancel of an order for drugs; add an appointment to the calendar
• The full range of information available in the details of the medical events that have been carried out - including online consultation record and issued e-Prescriptions
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
13.1K reviews
Piotr Bajbak
April 23, 2024
It is something very weird happening with the app. I can't see it in my phone, but when I come to the play store to install it it appears installed and I can open it through play store, but it is not available in my phone anywhere.
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Grupa LUX MED
April 24, 2024
Prosimy o przesłanie nam szczegółów problemu na mobilne@luxmed.pl. Sprawdzimy, jak możemy pomóc.
junaid Rahman
March 26, 2024
1-Pathetic customer service. No option of downloading the insurance document from the app and when calling the customer service for it, each time they assure you will get in a few days, however it's been more than 9 days and I have not still receive them. 2-Another disappointment by the Luxmed, wondering why I paid around 1.5 years for this insurance and disappointed with a new level whenever I need.
5 people found this review helpful
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Grupa LUX MED
August 17, 2023
Hello, we have received information that your case has been resolved. We apologize for the inconvenience.
chow suen
April 17, 2024
Confirmed my identity at the facility before, change my device, then it asks me to confirm my identity again if I want to have full access to my account.
1 person found this review helpful
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Grupa LUX MED
April 19, 2024
Prosimy o przekazanie nam szczegółów na opinie@luxmed.pl. Postaramy się Tobie pomóc.

What's new

Now in the app:
We are launching the new homepage - access to the most important information and functionalities will be even simpler.

On the homepage you will find shortcuts to key functions and notifications.
Here you can check information about nearest services, last visit and latest referrals.
Here you will also find suggestions for additional solutions that will make care at LUX MED even more comprehensive.
We are changing the location of some functionalities to make them easier to access.