Universo Mobile Banking, Créd

3.7
49.1K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Universe App: YOUR Mobile Banking Infinitely Simple! It is a free application that gives you control of your Universo Card allowing you to make payments in a simple way, subscription of personal and auto credit 100% online and access to a set of insurance at any time and anywhere.

Now with Google Pay!

Our advantages are:

Mobile Banking - Consultations in real time:
- Balance of your accounts and the associated Continente Card;
- Discounts accumulated on each purchase;
- Consultation of Expenses by Category (food, clothing, entertainment, etc.);
- Analyze your Spending by Mode of Payment (End of Month, 3x with interest, Debit, etc.);
- Information about the next monthly payment;
- Consultation of ATM reference for monthly payment in advance;
- History of extracts;
- Consultation of payment receipts for all your transactions;

Online payments and Virtual Cards:
- Virtual Cards for secure online payments;
- Online payments in 3x, 6x or 12x on all sites in the world;

Managing your personal finances and budget:
- Make payments for purchases / Services and payments to the State;
- 3x, 6x or 12x modes;
- Carry out mobile phone charges;
- Make transfers to your current account or any other bank account, in Portugal or SEPA zone;
- Change the payment method for purchases or payments already made;
- Change in the percentage of payment for your purchases made in End of Month mode;
- Download proof of payment for all your transactions;
- Scheduling of Transfers;
- Share an account with other Universe customers;
- Manage direct debits;

Personalized management of your Card and in complete safety:
- Total control and security;
- Usage Alerts;
- Setting spending limits;
- Define controls to alert or refuse specific transactions, such as Internet, contactless, abroad, among others and notification history;
- Change your card's PIN;
- Replacement of the new card;
- Temporarily block and / or replace your card in case of theft or loss;
- Associate loyalty cards (Cartão Continente and Worten Resolve);
- Download proof of payment for all your transactions;

Online subscription of credit applications: Personal Credit, Auto Credit and Consolidated Credit;

Home Protection Insurance;

Travel insurance;

Customer support service via messaging and consultation of open and closed case histories;
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.7
48.3K reviews
londoncoffeeaddict
March 3, 2024
SMS codes are often not sent, making re-authentication after an app update challenging and purchasing online sometimes impossible. Multibanco reference to make early payment isn't given, instead a recharge method that goes all round Europe for 2 days before arriving in the account. Refunds aren't shown. Customer service issues are left hanging with no resolution. Constantly nagged to update income details but the form does not allow foreign income as it needs a Portuguese employer NIF.
1 person found this review helpful
Did you find this helpful?
Jorge Espada
April 2, 2024
Bad Customer support. Most of the tickets raised with their support team are closed unilaterally without any problem fix. The app doesn't work properly with Continente Card
Did you find this helpful?
Filipe Governa
February 8, 2024
Discriminating business with awful app and useless support. Authentication with Citizen Card doesn't work, loads indefinitely. Manual authentication shows no text, must guess what they want a picture of. Discriminates those who work for foreign businesses, doesn't let you apply, requires Portuguese employer NIF. No support e-mail address.
3 people found this review helpful
Did you find this helpful?
Universo Sonae
February 23, 2024
Olá, Filipe Governa, obrigado pela sua mensagem. Estamos atentos e a trabalhar todos os dias para lhe oferecermos um Universo cada vez mais alinhado com as suas necessidades.

What's new

Bem-vindo à versão 1.65.2 da App Universo - Mobile Banking!
Nesta versão disponibilizamos algumas melhorias de utilização e correção de alguns erros.