Racemap

Due to coronavirus the cycling community I'm in have had to stop all of our events due to the amount of person to person contact required. This app has allowed us to not only run races while staying within government restrictions but has also opened up a whole new avenue of audience participation. The interactive live map allows people to watch their friends racing and we also did a commentated steam of the entire race through twitch with fans in the chatbox and phone interviews with the winners. The events we run have been a staple of the underground racing scene for decades but they've never been a spectator sport before. Moving beyond coronavirus the potential this has for the community is enormous. Considering how powerful this app is it's quite user friendly- however it still requires a bit of brianpower and effort to get it set up correctly. I think the documentation could be improved to have a section on basic setup, currently it seems like a lot of the normal functionality is assumed to be self evident and I'm not quite sure it is. Konrad at support was enormously helpful with my enquiries with detailed responses in a very short amount of time. If you're unsure about this app then reaching out through there will help clarify things. Thanks to the whole team at Racemap and I wish you all the success in growing this platform.

Our club uses this tracking solution to run our annual event as a Virtual Race (due to social distancing in 2020). Now, the event is active for more than two months, and our previous experience is 100% positive. No problems and no complaints either from our participants or spectators. What we do right from the beginning of our event: we provide detailed instructions on how to use the app, to prevent confusion. We like, that the results are calculated from real geolocation data - not just a picture or screenshot with distance and time like other virtual race solutions. This concept makes our event more objective, nearly like a real competition. Using this Tracking App makes all data available real-time in the Leaderboard and in the interactive map. All in all, the App is not fancy, thats right, but it just does what it is supposed to.

I ran a online marathon on my Samsung s5. I selected the marathon. I recorded it. Payed for it. No sign that it did not record. Time was running. I saved it. It was 11km. 10km race. The most disappointing competition of my life. Nothing happens no time recorded in the end. State as if I did not record anything.Useless app disappointing online competition format.