Doktor.se - Trygg vård direkt

4.5
26.8K reviews
500K+
Downloads
Content rating
Everyone
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About this app

CARE IN THE MOBILE
Doktor.se offers you and your family fast and safe care around the clock, every day of the week, directly via mobile phone or tablet. With us you can meet doctors, psychologists, nurses, midwives, physiotherapists and dieticians. You log in with BankID and start your case in just 10 seconds.

DOKTOR.SE CAN HELP WITH THIS
Our staff can help adults and children with assessment, advice and treatment for a wide range of conditions online. It can apply to anything from allergies, abdominal discomfort or a cold. We also have specialist dermatologists for you who seek care for, for example, rashes, eczema, blisters or acne.

If you have worries or anxiety or experience stress, you can see a psychologist directly in our app with a short waiting time. We offer meetings via video calls and also a number of different IKBT programs for those who want to undergo treatment a little more on their own.

HOW DOKTOR.SE WORKS?
Download the Doktor.se app and log in with mobile BankID. This is to identify yourself and give us the right to provide you with care. In the app, you choose which problem the case applies to so that we can connect you with the right healthcare staff via chat, call or video. You are up and running with your case in just 10 seconds!

PHYSICAL CARE
Doktor.se has over 20 physical health centers throughout the country. If we cannot help you digitally, we will help you get in touch with the physical care for investigation and treatment.

MORE ABOUT DOKTOR.SE?
We have licensed, experienced healthcare staff who all work at physical healthcare centers or hospitals when they are not helping patients at Doktor.se. Doktor.se can help you with assessment, advice and treatment for many different ailments. If necessary, you will receive a referral for further care. We also print sickness certificates from the eighth day you are ill and a week ahead if the doctor deems this to be reasonable.
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
26.6K reviews
Marton Kiss
September 8, 2020
I did a COVID-19 antibody test 3 weeks ago, organized through this app. Still have not received result, and there is no way to contact them asking about it. In the app the chatbot says I will receive an sms or email. But there is no option to complain if you don't. I've sent an email to the customer care email address, but that is only for issues with the app itself. So I haven't received response there either. Their service might be good in other areas, but this experience was rather poor.
36 people found this review helpful
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Paulina Mazurek
May 28, 2020
I am very happy with possibility to have psychologists appointment with psycholog Anders every circa 3 weeks. He is very good. It helps me to review my life and where I am, how I progressed, however I need to have also regular psychotherapy every week, where I have full 60min session. Another way it would be impossible to make big progress in 30min session once a month.
6 people found this review helpful
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Doktor.se
June 3, 2020
Hej Paulina Tack för din recension. Mvh Peter
Abdul Jalil Jadoon
October 10, 2022
Almost always had a good experience but unfortunately they couldn't solve problem online and didn't give an actual written referral . And when i asked for refund they told me they will refund me this time but next time patient fee will still be charged. Why should I pay twice once to Doktor.se and once to Vårdcentral they should give actual written referral or cancel the fee if they are unable to fix something themselves or give actual written referral
8 people found this review helpful
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