Mark Fukuda
Hi DENS TV. PLEASE make corrections for display aspect ratio issue. Watching 16:9 aspect ratio show(s) in 4:3 is a big no no for sure. Remember, this is year 2022 where Indonesia government will initiate ASO (Analog Switch Off) where there would be no one watching broadcasted TV shows in 4:3 just like in the old good Cathode Ray Tube TV anymore. So there you have my biggest complaint. Fix it or you'll lose subscribers in the future.
4 people found this review helpful
PT. Digdaya Duta Digital
January 27, 2022
Hi, Mark Fukuda,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions.
A Google user
Always relogin when start, my package didn't loaded (always said doesn't have any package). When playing movie and then paused for reply some message, the movie got replay from the beggining. Got null response when playing some movie.
6 people found this review helpful
PT. Digdaya Duta Digital
January 23, 2020
Hi Hendi Indrakusuma,
Mohon maaf atas ketidaknyamanannya. Untuk kendala tersebut sedang kami lakukan pengecekan. Mohon coba berkala dan pastikan jaringan stabil. Info lebih lanjut silahkan hubungi Customer Support kami melalui Dens.TV Live Chat atau Email Support@dens.tv. Semoga kedepan Dens.TV terus dapat meningkatkan kualitas servicenya.
kelvin audian
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The densTV has some trouble when playback. The tv shows is not shown from begining, but play from the middle of show. Please fix it.
9 people found this review helpful
PT. Digdaya Duta Digital
January 2, 2021
Hi kelvin audian, We are sorry for the issue you are facing. Can you share some more details of the issue with our support team at support@dens.tv or Dens.TV Live Chat at www.dens.tv so that we can help you better. Thank You.