Sarit Kaufman
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I wish I hadn't updated my app. This version is slow to start up with the "Powered by" advert, at a time like this we need news fast and this lack of responsiveness is a real nuisance. This even happens when clicking on a push notification from the app. In addition, the push notifications are not immediately available in the newsfeed- inexplicable. Videos seems to start up randomly. I actually thought I had a virus when a broadcast started up suddenly. These things need to be fixed quickly.
16 people found this review helpful
Timothy Johnson
I don't use the app often enough to merit paying for it. I tried to cancel, but the only option I was given was to "delay payment." I could delay for 1,2, or 3 months and can only delay 3 times a year. I just want out of it, but emails have not been answered on what to do. My experience using the app was good, I'd give it a 4 or 5 rating, but trying to cancel it has been difficult. As others have said on here, customer service is non-existent.
8 people found this review helpful
We sincerely apologise for the troubles you've had. You can direct any subscription issues to: support@cleeng.zendesk.com Thank you.
Suraj Mangol
I use this app on my other device and it works perfect. I have a new device. I download the app on this device and trying to create a new account using my other Gmail account that I am now using on this device and the information from the app is that the email is invalid. Both of my email addresses work perfect on all devices for other purposes. The i24 news app seem to have update with something gone wrong or something is wrong without a update.
2 people found this review helpful
Please clear your device's cache then check for any updates from the Play Store and try again to login. On device: Settings-Apps-i24NEWS-Select “Storage”-"Clear cache.” In Chrome app-More (top right)-History-Clear browsing data-choose a time range from the top-Next to "Cookies and site data" and "Cached images and files," check the boxes-Clear data