Nathan Scully
This app is not a reliable way to book taxis in advance. Regardless of how many days in advance you book a taxi, it actually holds on to your booking and only officially makes it to their system 10 mins or so before it's due to arrive, so if they're busy that day, you will be treated as last priority as though you'd made a last minute booking. Don't bother with this app, you're better off just calling in, at least then you can guarantee that the booking is made on their system when you book it.
Seamus Murphy
Awful experience. I was told to use this to book a return trip to my hotel from Heathrow. I was advised a driver is allocated within a minute and pick up usually in 10 minutes. It took over half an hour with multiple calls. The payment via Google pay failed and I had to pay cash. It has never failed previously or since I use it daily in parking apps. The driver said it is useless and people always complain. If I could give zero stars I would
Karen Hobbs
Pre Booked taxi with plenty of notice time before needed & no taxi was assigned at the desired time, so I ended up late for work/appointments. When you phone to enquire why it hasn't arrived you get told that they are short of drivers & because you booked through the app you have to wait even longer - totally ridiculous, why have an app to take bookings if you don't keep to them...? NOT the first time it's happened to us unfortunately & probably won't be the last...
1 person found this review helpful