Donna Brook
can never get in contact with customer service if you need extra data costs. A fortune 🙄 you thought all calls are free, but they are not, and you don't get any free gifts like other places they give free data for long standing customer and data doesn't roll over like other contractors give.
Tesco Mobile UK
March 13, 2024
Hi, this review area is for the Tesco Mobile app only. Please contact Customer Care on 4455, in-app chat, webchat, Facebook or Twitter if you wish to discuss your service.
Barry Thacker
I'm new to Tesco Mobile. This app is broken. Tried all usual remedies to no avail. Constant error messages when I try to change anything ie set up fingerprint security or PIN number security. Very poor introduction for me to this app. I just hope this isn't a red flag for the Tesco Mobile network in general!
Tesco Mobile UK
February 27, 2024
Good morning,
Thank you for taking the time to leave feedback for our Mobile App. We're keen to help you resolve your issue so please don't hesitate to drop our App Team an email directly, who will be glad to assist you further.
tescomobileappfeedback@tesco.com
TheCheezyQuaver
Broken and unsafe 🤬 I've been trying to set up security by adding a pin and finger print but everytime I get this message "we are having technical issues try again later" I spoken to chat via phone and online nobody has a clue how to resolve the issue I can't recommend the App and sadly this reflects heavily negative towards Tesco mobile 😤 don't use the app it's has no security.
1 person found this review helpful
Tesco Mobile UK
February 27, 2024
Good morning, Thank you for taking the time to leave feedback for our Mobile App. We're keen to help you resolve your issue so please don't hesitate to drop our App Team an email directly, who will be glad to assist you further. tescomobileappfeedback@tesco.com