DrinkPrime Water Purifier
3.8star
13.9K reviews
100K+
Downloads
Everyone
info
About this app
DrinkPrime is India’s smartest water purifier on rent trusted by 1 lakh+ users. The IoT-enabled water purifier in sync with the DrinkPrime mobile app allows you to access safe drinking water always.
With the DrinkPrime app, you can:
→ Monitor DrinkPrime’s health
Ensure drinking water quality by monitoring DrinkPrime’s health at all times.
→ Recharge DrinkPrime
Recharge DrinkPrime directly from the app in seconds.
→ Switch subscription plans
Upgrade to the most suitable DrinkPrime subscription plan without any hassles.
→ Top up
Top up your DrinkPrime with additional litres of water as needed.
→ Report an issue & track tickets
Report an issue, leave comments and track your ticket status. Our support team will reach out to you and help fix the issue in no time.
→ DrinkPrime maintenance
We proactively schedule maintenance checks for free. You have nothing to worry about.
→ Refer your friends
Refer and win exciting gifts worth up to ₹1 lakh!
→ Subscribe to DrinkPrime
Haven’t subscribed to DrinkPrime yet? Provide your details on the app and ‘Request a new Prime’. Our team will take care of the rest.
Want to know more about us? Head to www.drinkprime.in.
With the DrinkPrime app, you can:
→ Monitor DrinkPrime’s health
Ensure drinking water quality by monitoring DrinkPrime’s health at all times.
→ Recharge DrinkPrime
Recharge DrinkPrime directly from the app in seconds.
→ Switch subscription plans
Upgrade to the most suitable DrinkPrime subscription plan without any hassles.
→ Top up
Top up your DrinkPrime with additional litres of water as needed.
→ Report an issue & track tickets
Report an issue, leave comments and track your ticket status. Our support team will reach out to you and help fix the issue in no time.
→ DrinkPrime maintenance
We proactively schedule maintenance checks for free. You have nothing to worry about.
→ Refer your friends
Refer and win exciting gifts worth up to ₹1 lakh!
→ Subscribe to DrinkPrime
Haven’t subscribed to DrinkPrime yet? Provide your details on the app and ‘Request a new Prime’. Our team will take care of the rest.
Want to know more about us? Head to www.drinkprime.in.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.8
13.8K reviews
Lavanya Pasupuleti
- Flag inappropriate
August 12, 2022
Have been using the app for about a month now and already liking it very much. We use to struggle with ordering the water cans and had to change multiple vendors because of cleanliness of the cans. Also didn't wanted to invest a lumpsump amount for water filter installation. DrinkPrime made it very easy from installation to maintainance. Also using the app is pretty straight forward.
1 person found this review helpful
Jyotisankar Panda
- Flag inappropriate
June 22, 2020
This review concerns the app and service. I've not been able to log into app as I don't get the OTP at all. I've requested the customer service multiple times to use email id for OTP, but they're not done it since last 4 months I've been using their service. I was helped with login once, since then I've sent email multiple times and talked with customer service who told that I'll be helped in 30 minutes which never happened. My maintenance is due too, which got ignored even after having a slot.
2 people found this review helpful
Waterwala Labs Pvt Ltd
June 29, 2020
Dear Jyotisankar, apologies for the inconvenience caused. We have taken note of this and have shared it with the concerned team. They will connect with you for further assistance.
29/06/2020:
Updated: Dear sir, we believe that your concern has been addressed. Do let us know if you need any further assistance.
Meghana
- Flag inappropriate
- Show review history
April 20, 2024
Such a horrible experience installing this stupid thing. The filter get's disconnected very frequently if I'm going outside home. And the app doesn't show the option to connect, what they instead show is the referral link. Yried to call customer service and I was kept on hold for 30 mins and still not connected to a service executive.
2 people found this review helpful
Waterwala Labs Pvt Ltd
April 21, 2024
Hi, We deeply regret putting you in such an uncomfortable situation. Our sincere apologies for the inconvenience caused. We request you to kindly share your ticket ID or purifier ID with us, our team will get in touch with you ASAP. Thank you
What's new
Additional payment gateway to make the payment experience smoother
Better post-payment flow to ensure less connectivity issues
Bug fixes
Better post-payment flow to ensure less connectivity issues
Bug fixes
App support
phone
Phone number
+918061914707