1.8
3.86K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Applaud your every move. Get ready for rewards. A brand-new and improved Virgin Active members only app that will open doors, reward you and allow you to get the most out of your membership.

• Digital access – scan app to enter and exit the gym
• Explore classes and make bookings 8 days in advance
• Get rewarded for every move you make with Virgin Active Rewards
• 700+ workout videos for you to do any where, any time
• Earn cashback into your App Wallet to use for discounts on membership fees
• Find experts to guide you on your wellness journey: Personal Trainers, Swim Coaches, Biokineticists, Physiotherapists, Sports Massage Therapists and Dieticians
• Check club opening times, how busy the club is and get in touch
• Manage your membership
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.7
3.79K reviews
Theuns Kruger
January 31, 2024
App works for about 2 days after you downloaded it, then it stops loading your account details. You can see it, but it says "Your details may be not be correct", indicating it cant fetch the data from the servers. And to fix it you have to reinstall the entire app. As an app developer myself I dont see how this is even possible. App is slow as hell also. Takes about 10 seconds to load my account rewards balance. Like tf??
3 people found this review helpful
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Claudia Hodkinson
May 25, 2023
The app (old and new) doesn't WORK! Can't login with old credentials. Even when I set a new password also doesn't work. There is something horribly wrong and to date it still doesn't work. Please don't send out new exciting information if it doesn't even work properly. Really bad image for Virgin Active.
104 people found this review helpful
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Alain Williams
March 12, 2024
This is now the second time I've been logged out of my app. And when I try to log back in with the password I have stored in a password manager (and the one I registered with), it tells me it cannot log me in. I click on "Forgot Password" it says it's emailed me instructions, but nada! This is very frustrating. I usually realise this issue when I walk into the gym and sometimes this is in the evening (when their call centre is closed), so resolving this matter on the spot is not an option.
6 people found this review helpful
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What's new

Things you’ll love about this release:
• Bug fixes for club access and class bookings ✅
• In-app notifications to keep you in the know 📨
• Added info, help and FAQs 💡
• Ability to settle accounts at log in 💰
• Thanks to the great feedback from our coaches (that's you!) we've upped our game with stronger muscles to deliver improved performance 💪