Darshani Patel
The app doesn't seem to work. It keeps lagging. I had to uninstall the app and downloaded it again but still the same problem. It's annoying as I can't use the app to collect my points or evens redeem my points. Worse app ever. Its an ongoing issue for the past few months now. Disappointing!!!!
3 people found this review helpful
SWARM REWARDS
March 9, 2023
Hi Darshani. We can see that you are using a Huawei phone, please can you delete the version of the app you have downloaded and download the Carlton Hair Huawei app from the Huawei App Gallery: https://appgallery.huawei.com/app/C103158979 Thanks, Swarm Rewards
A Google user
The last several times I tried to use the app, it did not work. Which means I cannot earn points, cannot access rewards. Having to uninstall and reinstall every time I buy something is wasting my time and data. So, not only am I not satisfied with the app, I'm considering switching salons, going to a place where I can actually access promised benefits.
10 people found this review helpful
SWARM REWARDS
September 18, 2019
Hi Rethie,
Thanks for your feedback, we'll send you a mail to assist you.
If you don't receive this mail then we don't have the correct email address, in which case please can you send us a mail on info@swarmloyalty.co.za
Much appreciated,
SWARM
sa-eedah taliep
I downloaded the app, tempted by the idea of a R500 voucher when signing up. I realised after that the R500 voucher is only usable for the most expensive treatments, not everything on the site. 100% would not recommend. The tactic is cheap.
3 people found this review helpful
SWARM REWARDS
March 14, 2022
Thank you for your feedback, we have passed your concerns on to Carlton Hair.
Thanks,
Swarm