Perl Nebula
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Poor user experience. Tried to log in, doesn't recognize my password. Then, the procedure to reset the password cannot even be completed. No OTP arrived or arrived hours later. Today tried again and finally can enter (why the hell did it not recognise my credentials in the first place?!) The IC verification process crashed the app, cannot initiate camera (permissions allowed for camera already). I tried the web version, same problem, crashed my browser and my camera stopped working. VERY BAD!
Haryani
Lousy apps. Fail to update real time tracking. Customer service also not helping at all. No initiative to check your parcel even after days being reported. Virtual assistance will ask you to monitor and track your parcel yourself. If you're thinking of using Poslaju, better think again. The postage charge is considered high, and yet the service is very poor.
POS Malaysia
January 24, 2024
Hi Haryani,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at mobile@pos.com.my so that we can reach out?
Tat Wee Chua
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*Updated to latest version SAME! Very buggy : 1) Absolutely buggy after update. When u wanna shift to other screen or notepad to copy n paste Address in, app keeps restart and u have to restart in creating the consignment note again. How to use like this?? 2) when entering into track parcel it just keeps rotating n rotating n takes a few mins before any data will appear. One shortcut way is to turn on flight mode and turn back on for the info to appear faster. Pls fix this basic usage issues
9 people found this review helpful
POS Malaysia
December 6, 2023
Hi Tat Wee Chua, appreciate you could update the app. Currently we’re at version 20.4.24 and the issues mentioned should be resolved in the latest version.